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Shipping Policy

4/6/2006

Shipping Time -- Most orders received will ship the next day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

FREE SHIPPING applies to orders shipped within the US only.

Foreign Tax, Duties, and fees.  We ship from the USA there may be other charges separate from the shipping charges. These are fees charged by the destination country and are not collected at the time of purchase.  You, the customer are responsible for those fees.  Any refusal of these fees will cause the package to be shipped back.  If this occurs, once the package has returned to Scotland Rising undamaged you will be refunded the purchase price of the products. This does not include any custom products or shipping charges.

DELIVERY CONFIRMATION: We ship standard USPS which comes with delivery confirmation. Scotland Rising's responsibility for the package ends at the mailbox. Once a package has been received and there is a delivery confirmation we will no longer be responsible for refunds or reshipment of any kind due to non-delivery.  If you did not receive your package and there is a delivery confirmation you must contact the USPS and start an investigation.  The investigation is your responsibility and not the responsibility of Scotland Rising to initiate, follow up or track.  If there is a delivery confirmation but you entered the wrong address you are responsible and no refunds or re-shipments will be granted of any kind.

NO DELIVERY CONFIRMATION: If there is no delivery confirmation  on a package that should have been delivered and after we exhaust all efforts to locate the package we will re-ship your order or refund the purchase.